Privacy Policy

As a consumer reporting agency governed by the Fair Credit Reporting Act (“FCRA”) and other applicable state and federal laws, Rental History Reports is committed to protecting your right to privacy.

This privacy policy covers Rental History Reports’ practices, policies, and security measures regarding the receipt, storage, and use of “Personally Identifiable Information.” This policy also covers the receipt of certain information through Rental History Reports’ website (“Website”) and otherwise.

All information collected by Rental History Reports will be collected, stored, and used in compliance with applicable laws, including the FCRA.

Personally Identifiable Information Collected

Rental History Reports will only collect “Personally Identifiable Information” about you if you voluntarily choose to provide such information to Rental History Reports and/or in connection with a background check authorized by you. “Personally Identifiable Information” that Rental History Reports may collect about you through our Website or otherwise may include, but is not limited to: name, address, email address, phone number, date of birth, birthplace, driver’s license number, social security number, employer, employment details, domain name, and information regarding prior criminal proceedings, civil proceedings or credit activities.

With Whom Rental History Reports Shares Personally Identifiable Information

Rental History Reports will not disclose your “Personally Identifiable Information” to a third party, except in accordance with applicable laws.

Typically, Rental History Reports will only disclose “Personally Identifiable Information” regarding the subject of a background check to a third-party in the following situations:

– To an employer or prospective employer which has been authorized in writing by the consumer to receive information about him or her for employment purposes.
– To an end-user for another purpose authorized in writing by the consumer to receive information about him or her.
– As otherwise required by law.

End-users, such as employers or property management companies, may only obtain information from Rental History Reports after they have certified a legal permissible purpose for receiving such information.

Where Rental History Reports transfers “Personally Identifiable Information” to a representative or third-party subcontractor assisting with a background check, Rental History Reports provides only the information required to assist with the background check. Rental History Reports prohibits such third-party representatives and subcontractors from using consumer information for any purpose other than assisting Rental History Reports with the background check. Rental History Reports also requires such third-party representatives and subcontractors to maintain commercially-reasonable measures to protect the confidentiality of consumer information they receive.

If Rental History Reports or its assets are acquired by another company, that company will assume responsibility for the “Personally Identifiable Information” collected by Rental History Reports through the Website and it will assume the rights and obligations regarding the collection and use of such information, as described in this Privacy Policy. Rental History Reports will not permit another business in such a circumstance to review or examine the information Rental History Reports has collected without a confidentiality agreement in place and only to the extent allowed by law.

Rental History Reports does not resell to third-parties any data provided to us for marketing purposes under any circumstances.

How To Access, Correct, And Change Personally Identifiable Information

Rental History Reports strives to maintain the accuracy and integrity of the information collected through the Website and otherwise. You can access and update certain personal information we have about you by calling us toll free at (888) 389-4023.

If you are a Rental History Reports client with a registered account, you may review and update your information by logging into your account. If you are an individual on whom one of our clients has requested a background screening investigation, and/or you have submitted “Personally Identifiable Information” to us at the request of such client for purposes of the background screening investigation, you may review your Rental History Reports file in accordance with your file disclosure rights under the FCRA, California Civil Code Section 1786.22 or any other applicable law by contacting us toll–free at (888) 389-4023, or in another legally authorized way.

To protect consumers’ privacy and security, we will take reasonable steps to verify an individual’s identity before granting access to “Personally Identifiable Information” or allowing corrections to such data.

Personal Information Disclosure: United States Or Overseas

Generally, Rental History Reports does not transfer information to third-parties outside of the United States or its territories. Such transfers would only be done if necessary to complete an international background check (e.g., conducting an international criminal check or verifying educational or employment records outside of the U.S.).

Security Of Your Information

Rental History Reports abides by all applicable state and federal laws pertaining to the security of data supplied to us. Rental History Reports uses industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. For example, Rental History Reports has established mechanisms to help maintain a secure network, encrypted back-up data, and established limits on employee access to information.

When data is ready to be destroyed or disposed of, Rental History Reports follows all applicable laws and regulations and take measures to ensure that all such records and data are destroyed and unrecoverable.

Disputes Regarding Information Reported About You

Rental History Reports has in place procedures designed to ensure that the information it reports about individuals is accurate and up-to-date. However, if you believe that Rental History Reports has inaccurately reported information about you, please notify us immediately to initiate a dispute. We welcome the opportunity to reinvestigate any possible errors or discrepancies. To initiate the dispute process or learn more about it, you may contact us by phone (888) 389-4023 or by mail (Attention: Dispute Resolution Department, 7900 W. 78th St. Suite 400, Edina, MN 55439).

Links To Other Websites

The Rental History Reports Website may contain various links to third-party websites. These sites may provide additional information, goods, services and/or promotions. These sites are owned and operated independently of Rental History Reports and have their own separate privacy and data collection practices. Any information you provide to these websites will be governed under the terms of their privacy policy, if any. Rental History Reports has no responsibility or liability whatsoever for the independent actions or policies of these independent sites and is not responsible for the content or privacy practices of such sites.

No Information From Children Under Age 13

If you are under the age of 13, please do not attempt to conduct business with us or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please call us toll free at (888) 389-4023.

Changes To Our Privacy Policy

Rental History Reports’ Privacy Policy may change from time to time. Rental History Reports will post any privacy policy changes on this page along with the date of the most recent revision. Rental History Reports will also keep prior versions of this Privacy Policy in an archive for your review.

Contact Information Regarding Privacy Policy

To obtain additional information regarding our Privacy Policy, or to obtain additional information regarding policies in the event of a compromise of your information, please contact:

Robyn Kunz
Chief Compliance Officer
7900 W 78th St, Ste. 400
Edina, MN 55439
Ph: 888-389-4023
Email: [email protected]

Additional Information

If you have any other questions or concerns about your privacy on Rental History Reports’
Website or otherwise, or wish to opt-out of any email list, please contact us at:

Email: [email protected]
Telephone: (888) 389-4023
Mailing Address: 7900 W. 78th St. Suite 400, Edina, MN 55439

Privacy Policy Last Updated: September 2018