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Email requests will normally be responded to within 1-2 business days. For quicker assistance, please visit our Frequently Asked Questions page.

Need help with your account?

View our Frequently Asked Questions. If you cannot find an answer in our FAQs, please contact us at (952) 545-3953 or (888) 389-4023. Or email us at AccountManagement@rentalhistoryreports.com.

Common Questions

There is no exact credit score on the report, just a financial risk assessment. How does this help me?
At Rental History Reports, we developed our financial risk assessment product specifically because it provides you with valuable information about the risk level of their applicants without all the hassle of becoming certified to obtain full credit reports and exact scores from the credit bureaus. Click here to learn more.

Can I have the applicants pay for their reports?
Absolutely! With our Invite Renter feature, you simply check the "applicant pay" option when you order a new report.

How do I reset my password? Visit our Password Reset page.

How do I log in to my account and view my report? There are login fields at the top of all pages on this website or bookmark the login page. If you have forgotten your User ID, please email newaccounts@rentalhistoryreports.com

I have never been a landlord. Can you help me?
Rental History Reports is here to help you select quality applicants for your rental unit(s)! If you would like some additional guidance on the ins and outs of becoming a landlord, please contact your local multi-housing association. These associations can provide you with many of the resources that new and existing landlords may need. For a list of multi-housing associations by state, please click here.

What are all of your products and how do they help me choose good applicants?
To see a comparison of all of our products and packages, please click here.

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